Legal

Cookie Policy

How CQCLogic uses cookies and how to manage your preferences.

Last updated: 13 April 2026

This Cookie Policy explains what cookies are, how CQCLogic Ltd (“CQCLogic”) uses them on cqclogic.co.uk and app.cqclogic.co.uk, and how you can manage your preferences.

1. What are cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to website owners.

Similar technologies include local storage, session storage, and pixels. When we refer to “cookies” in this policy, we mean all of these technologies unless otherwise specified.

2. How we use cookies

We use cookies for the following purposes:

2.1 Strictly necessary cookies

These cookies are essential for the platform to function. They cannot be disabled. They include:

CookiePurposeDuration
sb-access-tokenSupabase authentication session token — keeps you logged inSession
sb-refresh-tokenSupabase session refresh token60 days
stripe_sidStripe session for secure payment processingSession
XSRF-TOKENCross-site request forgery protectionSession

2.2 Analytics cookies

These cookies help us understand how visitors use our website so we can improve it. We use Google Analytics 4 (GA4) for this purpose.

CookiePurposeDuration
_gaGoogle Analytics — distinguishes unique users2 years
_ga_[ID]Google Analytics — session state2 years
_gidGoogle Analytics — distinguishes users (24 hours)24 hours
_gatGoogle Analytics — throttle request rate1 minute

We have configured Google Analytics with IP anonymisation enabled. Data is processed in accordance with Google’s data processing terms.

2.3 Marketing cookies

We use these cookies to measure the effectiveness of our marketing campaigns and to serve relevant content to visitors who have shown interest in CQCLogic.

CookiePurposeDuration
_fbpMeta Pixel — tracks conversions from Facebook and Instagram3 months
_fbcMeta Pixel — stores click identifier from Facebook ads3 months
_gcl_auGoogle Ads — conversion tracking3 months

2.4 Functional cookies

These cookies enable enhanced functionality and personalisation on our platform.

CookiePurposeDuration
cqc_rating_prefRemembers your selected CQC rating on the pricing page30 days
cqc_dismissed_bannerRemembers if you have dismissed notification banners7 days

3. Third-party cookies

Some cookies on our site are set by third parties. We do not control these cookies and they are governed by the relevant third party’s privacy policy:

4. Managing your cookie preferences

When you first visit our website, you will be presented with a cookie consent banner. You can accept all cookies, reject non-essential cookies, or customise your preferences.

You can change your preferences at any time by clicking “Cookie settings” in the footer of our website.

Browser controls

You can also control cookies through your browser settings. Most browsers allow you to:

  • View and delete existing cookies
  • Block cookies from specific websites
  • Block third-party cookies
  • Block all cookies (note: this will prevent many websites from working correctly)

For guidance on managing cookies in your browser, visit aboutcookies.org.

Opting out of analytics

To opt out of Google Analytics tracking across all websites, install the Google Analytics Opt-out Browser Add-on.

To opt out of Meta advertising cookies, visit Facebook Ad Preferences.

5. Cookies and the law

Our use of cookies complies with the Privacy and Electronic Communications Regulations 2003 (PECR) and the UK GDPR. We obtain your consent before setting any non-essential cookies.

6. Changes to this policy

We may update this Cookie Policy from time to time. The “Last updated” date at the top reflects the most recent version. We recommend reviewing this policy periodically.

7. Contact

For any questions about our use of cookies, contact us at hello@cqclogic.co.uk.

Other legal pages:   Privacy Policy  ·  Terms of Service  ·  Refund Policy